01
Receive and classify maintenance request
Business Outcome
Automatically route maintenance requests and keep tenants informed.
Current Business Problems
Property managers drown in maintenance tickets across channels. Requests get lost, tenants feel ignored, and vendors lack clear instructions.
How the AI Works
02
Assign vendor based on trade and SLA
03
Notify tenant of ETA and progress
04
Confirm resolution and close ticket
Key Capabilities
Request triageVendor routingTenant notificationsSLA tracking
Integrations
AppFolio
Buildium
Zendesk
TwilioBusiness Benefits
- Faster resolution times
- Higher tenant satisfaction
- Less coordinator overhead